From Our Clients
What Our Customers Say
Our reputation is built one instrument at a time. Here is what buyers say about their experience.
Every Story
In Their Own Words
The Perfect Action, the Perfect Tone — It Sounds Even Better Than It Looks
An Antique Steinway, Completely Refurbished — 90 Minutes from Home, Worth Every Bit
A Son Now at the Conservatory in Milan — Roger Made It Possible
Three Piano Players, a Shigeru Kawai, and a Concert Tuning From Roger Himself
Two 2.5-Hour Drives to Natick — Worth Every Mile
Over a Year of Shopping — Never Any Pressure, Always Respected
A 1914 Bösendorfer 170: The Dream Piano I Never Thought I'd Own
From Schimmel to Steinway — Winning the Lottery Twice
An NEC Piano Student Finds His Instrument at Roger's
We Fell for a Gently Used Estonia — Then Moved to the West Coast
Full Trade Up Is Real!
Fifteen Years of Partnership — They Would Surely Be MIT Rocket Scientists
The Fazioli F228 in Pyramid Mahogany — Ready for Carnegie Hall
She Has Found Her Owner — An Eight-Year Search for the Schimmel
Ten to Twelve Pianos, Zero Pressure — How a Purchase Should Feel
My Second Piano — Even Better Than the First Purchase
Not Enough Superlatives — My Unexpected Piano Journey
Carol Drove to Vermont — And Set Up the Piano Herself
A Bechstein Imported From Europe Through COVID — Against All Odds
A Beginner's First Piano — Delivered Before Christmas
Drove From New Jersey for the Kawai NV-10S — Worth Every Mile
Eleven Years of Trust — Honest, Reliable, and Passionate
Kayserberg Shipped From Overseas — Delivered Ahead of Schedule
Kawai CA 901: Carol Went Above and Beyond During a Family Crisis
Burlington Showroom: Over the Top Customer Service
Roger Came Within One Hour — He Saved Our Daughter's Audition
A Piano for the Grandkids — A Home Run Experience
An Apples-to-Apples Comparison — and Expertise That Made All the Difference
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